Silas Kwakye
Administrative Professional | Executive Support Specialist
Get in Touch
Professional Summary
Results-driven administrative professional with 8+ years of experience supporting C-suite executives and managing complex operations. Proven track record of improving efficiency, reducing costs, and delivering exceptional organizational support across international business environments.
Specialized in calendar management, travel coordination, financial reconciliation, and cross-functional collaboration. Known for proactive problem-solving and maintaining 95%+ satisfaction scores.
Contact Information
Phone: +233 555 199977
Location: Accra, Ghana
Education & Certifications
Bachelor of Science
Business Administration
University of Ghana
Graduated November 2017
Virtual Assistant
ALX Certificate
ALX Africa
Completed October 2024
Project Manager
Sairera Certification
Sairera
Completed December 2025
Career Highlights
8+
Years Experience
Administrative and executive support roles
20+
Annual Trips
International travel coordinated with zero missed connections
95%
Satisfaction Score
Consistent client satisfaction rating
50+
Events Managed
Corporate events and meetings annually
Administrative Assistant
Canonical | Accra, Ghana | Jan 2022 — Dec 2024
Financial Accuracy
Prepared and reconciled invoices, improving accuracy and reducing reporting errors by 15%
Efficiency Gains
Streamlined client proposals and travel itineraries, cutting turnaround time by 30%
Travel Coordination
Managed executive calendars and coordinated 20+ international trips annually with zero missed connections
Prioritized and responded to 100+ weekly emails, ensuring timely follow-up on high-value leads. Reviewed commission reports and recovered outstanding vendor payments, securing thousands in owed revenue.
Executive Administrative Assistant
Compassion International Ghana | Jan 2018 — Jan 2022
01
Executive Support
Supported C-suite executives with proactive schedule management, reducing meeting conflicts by 25%
02
Reporting Excellence
Created and maintained reports in Excel and PowerPoint, improving audit readiness and departmental clarity
03
Event Coordination
Coordinated logistics for 50+ corporate events and meetings annually, ensuring seamless execution
04
Communication
Drafted and edited executive communications, strengthening cross-departmental collaboration
Customer Service Officer
GIZ Ghana | Jan 2016 — Jan 2018
Client Excellence
Delivered confidential, high-quality customer service to 200+ clients weekly, maintaining 95% satisfaction scores. Handled branch communications and administrative workflows, improving operational efficiency.
"Consistently exceeded service standards while maintaining strict confidentiality and professionalism."
Core Competencies
Administrative Skills
Calendar management, travel coordination, expense tracking, and event planning with proven efficiency improvements
Technical Skills
Microsoft Office Suite, Notion, Slack, Airtable, HubSpot, Freshdesk, QuickBooks, and Linear (familiar)
Soft Skills
Strong communication, organization, adaptability, confidentiality, and exceptional attention to detail
Key Achievements
1
2024: Advanced Certification
Completed ALX Virtual Assistant Certificate and Sairera Project Manager Certification, expanding professional capabilities
2
2022-2024: Financial Impact
Recovered thousands in outstanding vendor payments and improved invoice accuracy by 15% at Canonical
3
2018-2022: Efficiency Leader
Reduced meeting conflicts by 25% and coordinated 50+ annual events at Compassion International
4
2016-2018: Service Excellence
Maintained 95% satisfaction scores serving 200+ weekly clients at GIZ Ghana
Let's Connect
Ready to Deliver Excellence
Bringing 8+ years of proven administrative expertise, technical proficiency, and a track record of measurable results. Let's discuss how I can support your organization's success.

Contact: +233 555 199977 | [email protected] | Accra, Ghana
Made with